Utilities

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FAQs

When is the next Water and Sewer Bill due?
Monday, April 6, 2015

How do I pay my Water and Sewer Bill?

You may pay your water and sewer bills with your Visa or MasterCard in person or over the phone.  Automatic payment of bills, or Autopay, can also be arranged by completing the appropriate form; you can choose whether you'd like your credit or debit card or checking account to be automatically debited each billing period.  After printing and completing the form, just bring it to the Finance Counter at City Hall.  Or, if you prefer, you can scan and e-mail it to Debra Patton at dpatton@ci.brisbane.ca.us .  For any questions pertaining to your utility bill, or about how to get set up on Autopay, please call Debra at (415) 508-2154.

When are water and sewer bills sent out and due?   
Water and sewer services are billed bi-monthly. The bills usually arrive the first week of every odd-numbered month (January, March, May, July, September, and November), and are due by the 5th of every even-numbered month (February, April, June, August, October, and December).  The meters are read every two months, approximately 1 week prior to the bills being sent out.

Water and sewer bills are due upon receipt. However, there is approximately a 30 - 35 day grace period.  After this grace period, the City charges a late charge and sends out a 5-day reminder notice. If the bill is not paid within 5 days, another late charge is added to the bill and a 72-hour notice is mailed (a duplicate notice is posted on the door to the residence). If the bill is not paid within 72 hours the City shuts off the water until the bill is paid. If the water needs to be turned back on, there is an additional charge for this and the City is only able to schedule this during normal working hours of the Public Works Water Team.  Therefore, the bill will need to be paid prior to 3:00 pm, except on Fridays when City Hall closes at 1:00pm.

How are rates measured?  
Water service is billed based upon the number of units you use for a 2-month period.  The City has implemented progressive rate structures to encourage individuals to conserve water. Therefore, the more water you use, the higher your bill will be. (A unit of water is 100 cubic ft., or approximately 748 gallons). 

On November 20, 2014, the City Council adopted a Capital Projects Charge that will be effective with the March 2015 bill (click here for the staff report).  This charge will fund the following projects: improved water pressure for fire protection in the Annis Rd. area, upgardes to the Glen Park pump station, undergrounding the sewer line on Bayshore Blvd., and replacement of our Supervisory Control and Data Acquisition System (SCADA).  The cost of these projects is $5,000,000 and the new charge will pay the annual debt service of a 20-yr. bond.  The rates are graduated based on springtime usage (mid-February - mid-June) which ensures lower water users will pay less than higher users.  The adopted rates per unit(s) of water used during a 2-month billing cycle follow:

Units of Water Used (Bimonthly Billing Cycle) Adopted Rate (in Dollars)
0 $10.00
1 $12.50
2 $15.00
3 $17.50
4 $20.00
5 $22.50
6 $25.00
7 $27.50
8 $30.00
9 $32.50
10 $35.00
11 to 19 $38.00
20 to 40 $50.00
>40 units $65.00


If you have any questions about this Capital Projects Charge, please contact Finance Director Stuart Schillinger at schillinger@ci.brisbane.ca.us or (415) 508-2151.

See below for the current residential, commercial, and irrigation water rate tables that were implemented in October of 2012. 

RESIDENTIAL BIMONTHLY WATER RATE TABLE 2013 (EFF 10/15/12 SVC)
Bimonthly A B C D E  F G
Usage (ccf) 5/8" Meter 3/4" Meter 1" Meter 1 1/2" Meter 2" Meter 3" Meter 4" Meter
               
0 22.67 22.67 30.60 61.14 97.85 195.73 305.78
1 22.67 27.86 37.60 68.14 104.85 202.73 312.78
2 24.84 33.05 44.60 75.14 111.85 209.73 319.78
3 30.47 38.24 51.60 82.14 118.85 216.73 326.78
4 37.47 45.24 58.60 89.14 125.85 223.73 333.78
5 44.47 52.24 65.60 96.14 132.85 230.73 340.78
6 51.47 59.24 72.60 103.14 139.85 237.73 347.78
7 58.47 66.24 79.60 110.14 146.85 244.73 354.78
8 65.47 73.24 86.60 117.14 153.85 251.73 361.78
9 74.16 81.93 95.29 125.83 162.54 260.42 370.47
10 82.85 90.62 103.98 134.52 171.23 269.11 379.16
11 91.54 99.31 112.67 143.21 179.92 277.80 387.85
12 100.23 108.00 121.36 151.90 188.61 286.49 396.54
13 108.92 116.69 130.05 160.59 197.30 295.18 405.23
14 117.61 125.38 138.74 169.28 205.99 303.87 413.92
15 126.30 134.07 147.43 177.97 214.68 312.56 422.61
16 134.99 142.76 156.12 186.66 223.37 321.25 431.30
17 or more Bill at applicable rate for 16 ccf plus $11.05 ea unit over 16

 

Bimonthly              
Usage (ccf)              
               
  A (5/8") B (3/4") C (1") D (1 1/2") E (2") F (3") G (4")
1 0.00 5.19 7.00 7.00 7.00 7.00 7.00
2 2.17 5.19 7.00 7.00 7.00 7.00 7.00
3 5.63 5.19 7.00 7.00 7.00 7.00 7.00
4 7.00 7.00 7.00 7.00 7.00 7.00 7.00
5 7.00 7.00 7.00 7.00 7.00 7.00 7.00
6 7.00 7.00 7.00 7.00 7.00 7.00 7.00
7 7.00 7.00 7.00 7.00 7.00 7.00 7.00
8 7.00 7.00 7.00 7.00 7.00 7.00 7.00
9 8.69 8.69 8.69 8.69 8.69 8.69 8.69
10 8.69 8.69 8.69 8.69 8.69 8.69 8.69
11 8.69 8.69 8.69 8.69 8.69 8.69 8.69
12 8.69 8.69 8.69 8.69 8.69 8.69 8.69
13 8.69 8.69 8.69 8.69 8.69 8.69 8.69
14 8.69 8.69 8.69 8.69 8.69 8.69 8.69
15 8.69 8.69 8.69 8.69 8.69 8.69 8.69
16 8.69 8.69 8.69 8.69 8.69 8.69 8.69

 

COMMERCIAL BIMONTHLY WATER RATE TABLE 2012 (EFF 10/15/12 SVC)
Bimonthly Q R S T U V W X
Usage (ccf) 5/8" Meter 3/4" Meter 1" Meter 1 1/2" Meter 2" Meter 3" Meter 4" Meter 6" Meter
                 
0 35.07 41.46 58.41 116.80 186.90 373.75 584.00 1168.00
1 40.26 46.65 65.41 123.80 193.90 380.75 591.00 1175.00
2 45.45 51.84 72.41 130.80 200.90 387.75 598.00 1182.00
3 50.64 57.03 79.41 137.80 207.90 394.75 605.00 1189.00
4 55.83 62.22 86.41 144.80 214.90 401.75 612.00 1196.00
5 61.02 67.41 93.41 151.80 221.90 408.75 619.00 1203.00
6 66.21 72.60 100.41 158.80 228.90 415.75 626.00 1210.00
7 71.40 77.79 107.41 165.80 235.90 422.75 633.00 1217.00
8 76.59 82.98 114.41 172.80 242.90 429.75 640.00 1224.00
9 85.28 91.67 123.10 181.49 251.59 438.44 648.69 1232.69
10 93.97 100.36 131.79 190.18 260.28 447.13 657.38 1241.38
11 102.66 109.05 140.48 198.87 268.97 455.82 666.07 1250.07
12 111.35 117.74 149.17 207.56 277.66 464.51 674.76 1258.76
13 120.04 126.43 157.86 216.25 286.35 473.20 683.45 1267.45
14 128.73 135.12 166.55 224.94 295.04 481.89 692.14 1276.14
15 137.42 143.81 175.24 233.63 303.73 490.58 700.83 1284.83
16 146.11 152.50 183.93 242.32 312.42 499.27 709.52 1293.52
17 or more Bill at applicable rate for 16 ccf plus $11.05 ea unit over 16
Bimonthly                
Usage (ccf)                
                 
0 Q (5/8") R (3/4") S (1") T (1 1/2") U (2") V (3") W (4") X (6")
1 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
2 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
3 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
4 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
5 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
6 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
7 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
8 5.19 5.19 7.00 7.00 7.00 7.00 7.00 7.00
9 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
10 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
11 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
12 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
13 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
14 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
15 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69
16 8.69 8.69 8.69 8.69 8.69 8.69 8.69 8.69

 

IRRIGATION BIMONTHLY WATER RATE TABLE 2012 (EFF 10/15/12 SVC)
Bimonthly I6 I7 I1 I5 I2 I3 I4
Usage (ccf) 5/8" Meter 3/4" Meter 1" Meter 1 1/2" Meter 2" Meter 3" Meter 4" Meter
               
0 35.07 41.46 44.64 66.95 92.47 178.56 251.55
1 40.25 46.64 49.82 72.13 97.65 183.74 260.04
2 45.43 51.82 55.00 77.31 102.83 188.92 268.53
3 50.61 57.00 60.18 82.49 108.01 194.10 277.02
4 55.79 62.18 65.36 87.67 113.19 199.28 285.51
5 60.97 67.36 70.54 92.85 118.37 204.46 294.00
6 66.15 72.54 75.72 98.03 123.55 209.64 302.49
7 71.33 77.72 80.90 103.21 128.73 214.82 310.98
8 76.51 82.90 86.08 108.39 133.91 220.00 319.47
9 87.86 94.25 97.43 119.74 145.26 231.35 330.82
10 99.21 105.60 108.78 131.09 156.61 242.70 342.17
11 110.56 116.95 120.13 142.44 167.96 254.05 353.52
12 121.91 128.30 131.48 153.79 179.31 265.40 364.87
13 133.26 139.65 142.83 165.14 190.66 276.75 376.22
14 144.61 151.00 154.18 176.49 202.01 288.10 387.57
15 155.96 162.35 165.53 187.84 213.36 299.45 398.92
16 167.31 173.70 176.88 199.19 224.71 310.80 410.27
17 or more Bill at applicable rate for 16 ccf plus $13.19 ea unit over 16

 

Bimonthly              
Usage (ccf)              
               
0 I6 (5/8") I7 (3/4") I1 (1") I5 (1 1/2") I2 (2") I3 (3") I4 (4")
1 5.18 5.18 5.18 5.18 5.18 5.18 8.49
2 5.18 5.18 5.18 5.18 5.18 5.18 8.49
3 5.18 5.18 5.18 5.18 5.18 5.18 8.49
4 5.18 5.18 5.18 5.18 5.18 5.18 8.49
5 5.18 5.18 5.18 5.18 5.18 5.18 8.49
6 5.18 5.18 5.18 5.18 5.18 5.18 8.49
7 5.18 5.18 5.18 5.18 5.18 5.18 8.49
8 5.18 5.18 5.18 5.18 5.18 5.18 8.49
9 11.35 11.35 11.35 11.35 11.35 11.35 11.35
10 11.35 11.35 11.35 11.35 11.35 11.35 11.35
11 11.35 11.35 11.35 11.35 11.35 11.35 11.35
12 11.35 11.35 11.35 11.35 11.35 11.35 11.35
13 11.35 11.35 11.35 11.35 11.35 11.35 11.35
14 11.35 11.35 11.35 11.35 11.35 11.35 11.35
15 11.35 11.35 11.35 11.35 11.35 11.35 11.35
16 11.35 11.35 11.35 11.35 11.35 11.35 11.35

 

Residential sewer service is billed based upon the number of units of water you use during the months of October, November, December, and January. The reason for this is, during the winter, most people do not use water for outside landscaping and we capture the amount of water actually flowing through the system. The new winter average goes into effect the April after the previous winter. Then there is no change in your sewer bill until the following April. See below for the current sewer rate table, also implemented in October of 2012.  Click here for PDF.

BIMONTHLY SEWER RATE TABLE 2013 (EFF 10/15/12 SVC)
Bimonthly Residential Standard Medium Heavy
Flow (ccf) Commercial Commercial Commercial
         
0 68.87 68.87 68.87 68.87
1 71.68 72.71 74.55 76.46
2 74.49 76.55 80.23 84.05
3 77.30 80.39 85.91 91.64
4 80.11 84.23 91.59 99.23
5 82.92 88.07 97.27 106.82
6 85.73 91.91 102.95 114.41
7 88.54 95.75 108.63 122.00
8 91.35 99.59 114.31 129.59
9 99.01 107.25 124.05 141.41
10 106.67 114.91 133.79 153.23
11 114.33 122.57 143.53 165.05
12 121.99 130.23 153.27 176.87
13 129.65 137.89 163.01 188.69
14 137.31 145.55 172.75 200.51
15 144.97 153.21 182.49 212.33
16 152.63 160.87 192.23 224.15
17 160.29 168.53 201.97 235.97
18 167.95 176.19 211.71 247.79
19 175.61 183.85 221.45 259.61
20 183.27 191.51 231.19 271.43
21 or more $183.31plus $7.66 per unit over 20 $191.53 plus $7.66 per unit over 20 $231.16 plus $9.74 per unit over 20 $268.90 plus $11.82 per unit over 20

 

Bimonthly Residential Standard Medium Heavy
Flow (ccf) Commercial Commercial Commercial
1 $2.81 $3.84 $5.68 $7.59
2 $2.81 $3.84 $5.68 $7.59
3 $2.81 $3.84 $5.68 $7.59
4 $2.81 $3.84 $5.68 $7.59
5 $2.81 $3.84 $5.68 $7.59
6 $2.81 $3.84 $5.68 $7.59
7 $2.81 $3.84 $5.68 $7.59
8 $2.81 $3.84 $5.68 $7.59
9 $7.66 $7.66 $9.74 $11.82
10 $7.66 $7.66 $9.74 $11.82
11 $7.66 $7.66 $9.74 $11.82
12 $7.66 $7.66 $9.74 $11.82
13 $7.66 $7.66 $9.74 $11.82
14 $7.66 $7.66 $9.74 $11.82
15 $7.66 $7.66 $9.74 $11.82
16 $7.66 $7.66 $9.74 $11.82
17 $7.66 $7.66 $9.74 $11.82
18 $7.66 $7.66 $9.74 $11.82
19 $7.66 $7.66 $9.74 $11.82
20 $7.66 $7.66 $9.74 $11.82

 

How do I set up a new account?   
To set up a new account, please call Debra at (415) 508-2154 or see her in person at the Finance Counter at City Hall. At the time of connection, the City requests a $70 deposit, along with $20 for new account activation. The $70 deposit is returned to you one year after you have your water turned on if you have paid your bill on time. It is returned as a credit on your bi-monthly bill.

What about other utilities and services?